Status august, 2026
The e-signature standard qualified electronic signature (QES for short) has the same legal validity as a handwritten signature in both Switzerland and the EU. However, before a person can affix a QES, he or she must undergo a certified identity check. The identity check ensures that a person is really who they say they are. This prevents the creation of false identities or fraud.
In the face-to-face identity verification procedure, the person to be verified goes to a registration office and presents his or her identification document (identification card, travel, or similar) to the staff in charge. On the basis of the identity document, the staff member visually checks whether the photo matches the person and whether the identity document is genuine. A copy of the identity document is deposited with the registration office with additional information about the person.
For online procedures, the procedure has been adapted to the challenge. The European Telecommunications Standards Institute (ETSI) has standardised video identification as an online method for identity verification.
Choose one of the many QES identification options offered by our partner Swisscom:
Online and offline options for the QES identification*
Self-Identification
Online identity verification 24/7 without personal contact with an employee (CH + EU).
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* As new identification options are regularly introduced, this is a selection of the most popular QES identification methods (as of 10 August 2026).
Legal framework for QES identification
The legal framework for QES identity verification is regulated in Switzerland and the EU by the respective laws (ZertES, eIDAS) and their implementing regulations but also by international standards (ETSI). The laws are equivalent, but the implementing provisions vary in part. For example, certain online procedures for identity verification are not permitted in Switzerland.
QES identification in your own company
Inhouse QES identification
With the Registration Authority App (short RA), Swisscom offers companies the option of handling the presence procedure for in-house qes identification. Employees of the HR department who have been trained as RA agents can enable new employees for the QES within a few minutes during the onboarding process. Swisscom’s RA app is available to companies in Switzerland and the EU.
Read the blog article now for more information:
The 5 steps to becoming an RA agent
Personal QES identification at our office in Bern
eSignR customers have several options for QES identification. As an additional option, we offer our eSignR customers the possibility to complete their personal identification directly at our office in Bern.
Thanks to our cooperation with Swisscom Trust Services and our specially trained registration agents, we are an official registration authority. Identification is carried out conveniently and personally at our office.
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